Copilot Immersion Experience (MS-4021)
- Course Code M-MS4021
- Duration 1 day
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopDiscover how to use Microsoft 365 Copilot to boost productivity, improve decision-making, and streamline everyday business workflows through effective prompting and real-world AI use cases.
In this course, you will discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond. This experience provides insights into crafting contextual prompts for Copilot and engaging use case exercises that showcase seamless integration into daily business workflows. Whether you're a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot's potential in your role.
Updated August 2026
Company Events
These events can be delivered exclusively for your company at our locations or yours, specifically for your delegates and your needs. The Company Events can be tailored or standard course deliveries.
Course Schedule
TopTarget Audience
TopThis experience is designed for business professionals who want to enhance their daily workflows and productivity through AI. It is ideal for those seeking to understand and leverage Microsoft 365 Copilot to streamline tasks, improve decision-making, and drive impact in their roles and teams.
Course Objectives
TopAfter completing this course, learners will be able to:
- Understand the capabilities and business value of Microsoft 365 Copilot across different functional areas, including finance, HR, sales, marketing, operations, and IT.
- Explore how AI-powered assistance can improve productivity, innovation, and decision-making in.
- Create effective, contextual prompts that generate more relevant and useful responses from Microsoft 365 Copilot.
- Apply Microsoft 365 Copilot to real-world business scenarios through guided use case exercises.
- Identify opportunities to streamline routine tasks and increase efficiency using AI-powered tools.
- Leverage Copilot to enhance collaboration, communication, and information discovery across teams.
- Develop practical strategies for integrating Microsoft 365 Copilot into daily work and organizational processes.
Course Content
TopModule 1: Copilot Immersion Experience
- Get ready to work with Microsoft 365 Copilot
- Unlock productivity and unleash creativity with AI powered chat
Course Prerequisites
Top- A basic understanding of Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams.
- An interest in improving productivity through AI-assisted workflows.
- Familiarity with day-to-day business processes and collaboration activities.
- A desire to learn how Microsoft 365 Copilot can support decision-making and task automation across business functions.
Test Certification
TopNone
Follow on Courses
TopFor learners who want to continue developing their Microsoft Copilot and AI skills, you may consider these recommended progression options :
- MS-4004 – Empower your workforce with Microsoft 365 Copilot Use Cases
- MS-4005 – Craft effective prompts for Microsoft 365 Copilot
- MS-4008 – Microsoft 365 Copilot Interactive Experience for Executives
- MS-4014 – Build a foundation to extend Microsoft 365 Copilot
- AI-900 – Microsoft Azure AI Fundamentals
- MS-900 – Microsoft 365 Fundamentals