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Administering Cisco Unified Communications Workspace Part 2

This hands-on, exclusive course builds on the foundation provided by ACUCW1 and focuses on advanced administration of Cisco Unified Communications Manager (CUCM). In this course, you will learn to build the UC infrastructure, including deploying a variable-length on-net dial plan that supports multiple sites.

After learning how to configure the system, you'll discover how native presence and instant messaging and presence can enhance collaboration. You'll deploy a client services framework client, Jabber, and explore the challenges that are presented by the North American Numbering Plan (NANP).

You will explore bandwidth management and call admission control tools used to manage calling in a network with multiple sites. You will learn about mobility features, including device mobility, extension mobility, and unified mobility (single number reach), that are used in networks with multiple sites. You will configure hunt lists, call park options, and configure IP phone services.

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Delivery Format

  • Company Event

    Event at company

  • Virtual Learning

    Learning that is virtual

25 courses found

    • Delivery Format: Virtual Learning
    • Date 09-13 November, 2026 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $5,395.00

    • Delivery Format: Virtual Learning
    • Date 14-18 December, 2026 | 11:30 AM to 7:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $5,395.00

    • Delivery Format: Virtual Learning
    • Date 11-15 January, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $5,395.00

    • Delivery Format: Public Classroom
    • Date 07-11 February, 2027 | 9:00 AM to 5:00 PM
    • Location: Cairo-Sheraton (Egypt Stan)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 07-11 February, 2027 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 22-26 February, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $5,395.00

    • Delivery Format: Public Classroom
    • Date 14-18 March, 2027 | 9:00 AM to 5:00 PM
    • Location: GK Riyadh (Arab Stand)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 14-18 March, 2027 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 22-26 March, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $5,395.00

    • Delivery Format: Virtual Learning
    • Date 12-16 April, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $5,395.00

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