Maximizing Team Results

In this webinar, you will learn:

1. Introduction
   • Types of Teams
   • The Successful Team
   • What Is a High-Performance Team?
2. High-Performance Team Model
   • Phases of Development
   • Breakthrough Point
3. Team Purpose
   • Defining Team Purpose
   • Outcome
   • Measurement
   • Timeframe
   • Team Purpose Statement
4. People Skills
   • The Importance of Good Communication
   • Active Listening
   • The Decision-Making Process
5. Process Skills
   • Effective Teams Establish and Follow Processes
   • Problem Analysis
   • The Decision-Making Process
6. Rules of Conduct
   • Team Rules of Conduct
   • Creating Rules of Conduct
7. Dealing with Team Problems
   • Problem-Solving Process
   • Common Team Problems and Possible Solutions
8. Team Roles and Responsibilities
9. Motivating the Team
   • Motivation and High-Performance Teams

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