End User Training Case Studies

Project Summary:

Global Law firm operating in more than 40 countries
Requirement to replace over 6,000 PCs wtih tablets
Requirement to update operating system from Windows 7
Maintain business as usual as much as possible during upgrade
Ensure users’ ability to take advantage of the new technology through one-to-one training experience

Project Summary:

Dedicated Project Manager to work with the customer project team to provide a central communication hub.
Discovery workshops and buzz sessions.
A range of customised training outlines.
Dedicated training team of English and local language trainers.
Implemented a worldwide train-the-trainer programme.
Developed and managed a complex training schedule to include worldwide timezones.
Delivered a 3 month virtual worldwide delivery programme to provide training for all staff.
Continuous monitoring and evaluation.
Scaled the deliveries to suit ongoing demand.
Bespoke videos and courseware designed and developed into 14 languages.

Project Summary:

Core Essentials Training for New Starters – To consistently on board new staff.
Refresher Training - Refresh staff in existing software.
Update Training - New release, software transition or new packages.
Advanced Microsoft Products Training – To enable advanced users\superusers to fully exploit the technologies.
SharePoint and Microsoft Teams Training.
Articulate Training.
Adobe Acrobat Pro User Training.
PowerBI Training.