Implementing Automation for Cisco Collaboration Solutions

Network and software engineers interested in Cisco Collaboration and Webex automation.

After completing this course you should be able to:

• Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
• Examine API and automation capabilities and concepts for Cisco Unity Connection
• Examine API and automation capabilities and concepts for Cisco Finesse
• Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints
• Examine API and automation capabilities and concepts for Cisco Webex Teams
• Examine API and automation capabilities and concepts for Cisco Webex Meetings

Automating Cisco Unified Communications Manager

• Cisco Unified Communications Manager: AXL API Overview
• Built-In AXL API Calls
• SQL API Calls
• Computer Telephony Integration
• CDRs and Performance APIs
• Phone Services APIs

Automating Cisco Unity Connection

• Cisco Unity Connection API Overview

Automating Cisco Finesse

• Cisco Finesse APIs
• Cisco Finesse Gadgets

Examining Cisco Collaboration Endpoint Automation

• Cisco xAPI Overview
• In-Room Control Editor Introduction
• Macro Introduction

Examining Cisco Cloud Collaboration Automation

• Cisco Webex Administration API Overview
• Cisco Webex Teams Bots Overview
• Widgets Overview
• Cisco Webex Teams SDK

Examining Cisco Conferencing Automation

• Cisco Webex Meetings API
• Cisco Meeting Server API

Labs

• Discovery Lab 1: Configure the Initial Collaboration Lab Environment 
• Discovery Lab 2: Verify Phone Details 
• Discovery Lab 3: Configure Phone Line Label 
• Discovery Lab 4: Configure User Pin 
• Discovery Lab 5: Configure System Forward No Answer Timer 
• Discovery Lab 6: Configure Route Plan Report 
• Discovery Lab 7: Deploy Basic SQL Query 
• Discovery Lab 8: Deploy Advanced SQL Query 
• Discovery Lab 9: Configure an Alternate Extension in Cisco Unity Connection 
• Discovery Lab 10: Configure Voicemail Pin 
• Discovery Lab 11: Verify Cisco Finesse Agent Settings and Observe XMPP Messages 
• Discovery Lab 12: Deploy Cisco Finesse Gadget 
• Discovery Lab 13: Deploy Modify Call Via Video Codec Programmatically 
• Discovery Lab 14: Configure System Name and Branding 
• Discovery Lab 15: Deploy and Monitor Video Call 
• Discovery Lab 16: Configure Custom Control Panel Using the In-Room Control Editor 
• Discovery Lab 17: Deploy Macro Using the In-Room Control Editor 
• Discovery Lab 18: Verify Cisco Webex Organization and License Information 
• Discovery Lab 19: Configure New Cisco Webex Teams Room 
• Discovery Lab 20: Deploy Cisco Webex Teams Interactive Bot 
• Discovery Lab 21: Deploy Cisco Webex Teams Widget 
• Discovery Lab 22 Configure Cisco Webex Meetings User 
• Discovery Lab 23: Configure and Record Cisco Webex Meeting 
• Discovery Lab 24: Verify Cisco Meeting Server System Status 
• Discovery Lab 25: Configure Host Access on Cisco Meeting Server Spaces 

Attendees should meet the following prerequisites:

• Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs.
• Basic programming and scripting skills in Python.
• Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings: Cisco Unified Communications Manager; Cisco IP Phones; Cisco Finesse; Cisco Webex Devices (Collaboration and Video Endpoints), and/or Webex Teams.

• CCNA - Implementing and Administering Cisco Solutions
• CLFNDU - Understanding Cisco Collaboration Foundations
• CLCOR - Implementing and Operating Cisco Collaboration Core Technologies
• CSAU - Introducing Automation for Cisco Solutions

Recommended as preparation for the following exams:

• 300-835 -  Automating and Programming Cisco Collaboration Solutions (CLAUTO) exam.

After you pass 300-835 CLAUTO, you earn the Cisco Certified DevNet Specialist - Collaboration Automation and Programmability certification, and you satisfy the concentration exam requirements for the Cisco CCNP Collaboration Certification and the Cisco Certified DevNET Professional certification.