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IBM Continuous Learning Hub

Global Knowledge
  • Date: 01 January, 0001

Resources at your fingertips for on demand learning

Being a repeat winner of the IBM Choice Award for Global Training Provider of the year means we’re committed to the worldwide dissemination and delivery of critical skills to the IBM market.

We understand that learning shouldn’t stop after you complete your training, so we’ve built this hub to assist you as you continue to build upon and expand your skill set. Below you’ll find numerous resources which have been created by experts, aggregated by content type, and tailored for relevancy to empower you to leverage your on-the-job learning.


Blog Articles

These timely, informal articles will keep you up-to-date on the latest technical, professional and leadership trends, issues and tips. 

Explore featured certifications

IBM Certified Deployment Professional – Endpoint Manager V9.2

IBM Certified Analyst – i2 Analyst’s Notebook V8.9

IBM Certified Deployment Professional – Security QRadar SIEMV7.2.4 

IBM Certified Administrator – Tivoli Storage Manager V7.1.1

Develop your hard skills

What’s in the IBM Cloud Manager with OpenStack Toolkit?

Top 5 Tips for AIX Whizzes Wanting to Be Linux Legends

Deconstructing IBM Data Engine for Analytics

New to IBM Business Process Manager? Bookmark this List of Common Abbreviations!

Develop your soft skills

Strategies to Close Skills Gaps: You and Your Organization

Strategies to Close Skills Gaps: T-Shaped Skills

The Benefits of Deploying IT Skills Frameworks

Deploying IT Competency Frameworks – Critical Success Factors and Key Performance Indicators


Webinars and Videos

Industry experts sharing market insights, knowledge, tips and trends — through recorded webinars and instructional videos.

IBM Cloud TechTalks (Part 1 of 4): Building a Power Cloud for Your Administrators

Discover how PowerVC is used to automate rapid provisioning/deprovisioning, as well as manage LPARs on Power Systems and more.

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IBM Cloud TechTalks (Part 2 of 4): Up, Up & Away: Storage in the Cloud

Watch as an IBM Distinguished Engineer discusses delivering storage in a private cloud, the dynamics of storage growth in the cloud industry and more.

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IBM Cloud TechTalks (Part 3 of 4): Taking Your Power System Higher in the Cloud

Gain insight on the details and features of the new cloud solution from IBM and VMware.

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IBM Cloud TechTalks (Part 4 of 4): Maximizing Business Agility with Cloud on a z System

Learn how z Systems are used to manage an on-premise cloud environment as well as connect to external cloud and mobile workloads.

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Protect Software Applications with IBM Security AppScan

Discover the benefits of using automated solutions to detect application vulnerabilities, provide steps to remediate them and avoid costly compliance violations.

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What “Good Cyber Resilience” Is and How to Get There

Learn what "good cyber resilience" looks like and how you get there using the framework laid out by the RESILIA Cyber Resilience program.

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White Papers and Job Aids

Written by our expert instructors and industry partners, our white papers are informative and relevant, providing in-depth information on key focal areas.

IBM SPSS Tip Sheet

The Intersection of DevOps and ITIL®

How to Update IBM WebSphere Portal Using the Scripting Interface Tool

Defining and Simulating ITIL® Processes Using IBM WebSphere Business Modeler Advanced

Three Key Strategies for Preventing Problems with IBM WebSphere Business Process Manager V8.5

Learning How to Learn Hadoop

PowerVm Virtualization Essentials

Cognos Business Intelligence 10.2.2 Icon Reference Guide

A Survey of IBM Power Systems Initiatives in Large-Scale Computing

Top Four Considerations When Choosing Your SoftLayer Data Center Location


Free Web-Based Training (WBT)

On-demand, short courses designed to give you the concepts you desire at your own pace and schedule. With expert instruction and 30 days to progress through the material, these course put learning on-demand.

Job Aid for IBM® Multi-Enterprise Relationship Management

IBM SSFF Introduction to Sterling Order Management

IBM SSFF Introduction to Applications Manager

IBM SSFF Overview of Participants and Roles

IBM Sterling Selling and Fulfillment Foundation Overview of Users and Teams

IBM Sterling Selling and Fulfillment Foundation Item and Pricing Basics

IBM Sterling Selling and Fulfillment Foundation Business Center Overview

IBM Sterling Selling and Fulfillment Foundation Managing Catalog Administration

IBM Sterling Selling and Fulfillment Foundation Setting up Customer Definitions

IBM Sterling Selling and Fulfillment Foundation Performing Item Configuration

IBM Sterling Selling and Fulfillment Foundation Managing Item Attributes

IBM SSFF Performing Services and Fulfillment Configuration

IBM SSFS Price Lists Overview

IBM Sterling Selling and Fulfillment Foundation Managing Price Lists

IBM Sterling Selling and Fulfillment Foundation Managing Pricing Rules

IBM Sterling Selling and Fulfillment Foundation Using Coupons

IBM Sterling Selling and Fulfillment Foundation Validation and Override Rules

IBM Sterling Selling and Fulfillment Foundation Basics of Inventory Management

IBM Sterling Selling and Fulfillment Foundation Process Modeling Basics

IBM SSFF Overview on Sales Order Specific Configuration

IBM Sterling Selling and Fulfillment Foundation Managing Returns

IBM Sterling Selling and Fulfillment Foundation Call Center for Commerce

IBM SSFF Managing Call Center Configurations

IBM SSFF Managing Order Related Configurations

IBM Sterling Selling and Fulfillment Foundation Queue Configuration

IBM Sterling Selling and Fulfillment Foundation Overview of Product Integration

IBM Sterling Selling and Fulfillment Foundation Configuring Organizations

IBM Sterling Selling and Fulfillment Foundation Assigning Attributes to Roles

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