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ITIL 4: The Changes, What’s New and How it Impacts You

Global Knowledge
  • Date: 14 February, 2019

This webinar will cover what’s new, what has been retained and what has been consigned to the trash can of history.  Barry will also discuss your transition to the new principles from both an operating model and educational viewpoint.

Here is what you can expect to learn in this webinar:

  • Understanding of the key elements of ITIL®4
  • Advice and guidance on transitioning your organisation’s adoption of ITIL® 4 guidance 

Related Courses: 

  • ITIL 4® Foundation Bridge
  • ITIL 4 ® Foundation