Skip to main Content

ITIL® 4 Practitioner: Service Configuration Management - Including Exam

  • Kursuskode ITIL4P-PIC-SCM
  • Varighed 1 Dag

Åbent kursus Pris

DKR4,950.00

Ekskl. Moms

Anmod om gruppetræning Køb

Leveringsmetoder

Kurset er tilgængeligt i følgende formater:

  • Firma kursus

    Et lukket firma kursus

  • Åbent kursus

    Traditionel klasserumsundervisning

  • Åbent kursus (Virtuelt)

    Live klasserumsundervisning du tilgår virtuelt

Anmod om dette kursus Med en anden leveringsløsning

Beskrivelse

Toppen

This 1-day ITIL® 4 Practitioner: Service Configuration Management Practice module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the Service Configuration Management Practice. It is intended to provide candidates with best practice guidance on how to ensure that accurate and reliable information about the configuration of services, and the configuration items that support them, is available when and where it is needed.

The ITIL 4 Service Configuration Management Practice module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Service Configuration Management Practice publication.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Kursusdato

Toppen

Målgruppe

Toppen
This practice module is for IT professionals who want to prove and validate their skills in this specific practice area.

Kursets formål

Toppen
  • Understand the key concepts of the practice.
  • Understand the processes of the practice.
  • Understand the roles and competences of the practice.
  • Understand how information and technology support and enable the practice.
  • Understand the role of partners and suppliers in the practice.
  • Understand how the ITIL capability model can be used to develop the practice.
  • Understand how the ITIL guiding principles support the practice.

Forudsætninger

Toppen
  • The candidate must have passed the ITIL 4 Foundation examination.
Anbefalede forudsætninger:

Certificeringstest

Toppen

The ITIL® 4 Practitioner: Service Configuration Management examination will comprise of:

Duration: 30 Minutes
Closed Book: Yes
Format: 20 Questions With 1 Mark Each. No Negative Marking.
Question Type: Standard Classic, Negative, & List
Bloom's Level's: 2 & 3
Pass Mark: 65% Or 13/20
Certification validity : Three (3) years

Cookie Control toggle icon