VMware Workspace ONE: Skills for UEM

• Workspace ONE UEM operators and administrators
• Account managers
• Solutions architects
• Solutions engineers
• Sales engineers
• Consultants

By the end of the course, you should be able to meet the following objectives:

• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize essential Workspace ONE administrative functions
• Summarize and implement common Workspace ONE integrations
• Explain the integration of Workspace ONE UEM with directory services
• Explain and deploy Workspace ONE edge services
• Onboard device endpoints into Workspace ONE UEM
• Securely deploy configurations to UEM managed devices
• Maintain environment and device fleet health
• Deploy applications to UEM managed devices
• Analyze a Workspace ONE UEM deployment

1  Course Introduction

•  Introductions and course logistics
•  Course objectives

2  Platform Architecture

•  Summarize the features and functionality of Workspace ONE UEM
•  Outline the benefits of leveraging Workspace ONE UEM
•  Recognize the core and productivity components that make up the Workspace ONE UEM platform

3  Administration

•  Explain the features and functions of Workspace ONE Hub Services
•  Summarize hierarchical management structure
•  Navigate and customize the Workspace ONE UEM console
•  Outline account options and permissions

4  Enterprise Integrations

•  Outline the process and needs to integrate with directory services
•  Explain certificate authentication and practical implementation with Workspace ONE
•  Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

5  Onboarding

•  Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
•  Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
•  Enroll an endpoint via the Workspace ONE Intelligent Hub app
•  Summarize platform onboarding options

6  Managing Endpoints

•  Explain the differences between device and user profiles
•  Describe policy management options for Windows 10 and macOS

7  Alternative Management Methods

•  Describe the function and benefits of device staging
•  Configure product provisioning in the Workspace ONE UEM console
•  Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices

8  Applications

•  Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
•  Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
•  Describe the benefits of using Apple Business Manager Content integration
•  Describe the benefits of using server-to-client software distribution
•  List the functions and benefits of the Workspace ONE Software Development Kit (SDK)

9  Device Email

•  Outline email clients supported by Workspace ONE UEM
•  Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console
•  Configure Workspace ONE® Boxer settings
•  Summarize the available email infrastructure integration models and describe their workflows

10  Content Sharing

•  Describe the benefits of using Content Gateway and the Content Gateway workflows
•  Describe the benefits of integrating content repositories with Workspace ONE UEM
•  Configure a repository in the Workspace ONE UEM console

11  Maintenance

•  Identify console tools that support maintenance
•  Analyze how to implement compliance policies to  protect environmental security
•  Outline features and functions enabled by Workspace ONE Assist

12  Intelligence and Automation

•  Outline the functionality enabled by Workspace ONE Intelligence
•  Summarize and deploy automation
•  Describe the functions and benefits of using compliance policies
•  Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows
•  Outline the capabilities of sensors and scripts and the steps for creating them