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Introduction to sales in Dynamics 365 (AB-6003)

  • Course Code M-AB6003
  • Duration 1 day

Course Delivery

Public Classroom Price

$675.00

excl. VAT

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview

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Enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365.

This course introduces learners to modern Microsoft Business Applications capabilities, focusing on how to design, configure, and optimize solutions that integrate Dynamics 365, Power Platform, and AI-driven services. The course emphasizes real-world scenarios, enabling participants to translate business requirements into scalable, secure, and efficient application solutions while leveraging automation, data insights, and low-code tools to drive digital transformation.

 

Updated June 2026

 

** Details for this course will be updated once officially released.

Course Schedule

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    • Delivery Format: Virtual Learning
    • Date: 16 February, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $675.00

    • Delivery Format: Virtual Learning
    • Date: 27 April, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $675.00

    • Delivery Format: Virtual Learning
    • Date: 13 July, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $675.00

    • Delivery Format: Virtual Learning
    • Date: 21 September, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $675.00

    • Delivery Format: Virtual Learning
    • Date: 28 September, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $675.00

    • Delivery Format: Virtual Learning
    • Date: 30 November, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $675.00

View Entire Schedule Dates in Other Countries

Target Audience

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This course is designed for professionals who aim to enhance and automate business processes using Dynamics 365 customer engagement apps, while leveraging native interconnectivity with Microsoft 365. It is ideal for those looking to unify profiles, create personalized customer journeys with AI-assisted Dynamics 365 Customer Insights, and improve selling efficiency through AI-driven Sales features.

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