Delivery Team Co-Ordinator
Do you have what it takes to ensure the successful delivery of the courses we run?
As a Delivery Team Co-Ordinator you will play a pivotal role in the continued success of the business, through the organisation and management of the courses we deliver.
Key objectives of the role include:
- Ensuring we meet our fulfilment needs e.g. courseware, exams, equipment
- To review delivery performance and make improvement where required, maintaining sales responsiveness in line with SLAs
- To monitor the delivery of courses, to include resolving/escalating issues, feedback from attendees
- To manage pre and post event delivery requirements for example attendance reporting and certificates
- To work with the relevant department to ensure invoices are processed efficiently
- To work with the necessary departments to ensure the collection of equipment, any fault reporting and follow ups that need doing
- To manage complaints and make recommendations on resolutions
We’re ideally looking for an individual with proven experience in a similar role and excellent knowledge of MS office packages is a must. The successful candidate will have excellent organisation skills, strong attention to detail and be a real team player.
To apply for this role, please click on the link below and confirm the role you are applying for, attaching a copy of your CV.