Leading Transformation in the Age of AI

Shaping the Future of Enterprise Transformation

Date: Wednesday 30th September
Time: 11am-3pm
Location: The Lansdowne Club, London, W1J 5JD

AI is transforming every organisation, but real adoption is about far more than technology. People leaders across every sector face the same challenge on repeat: inconsistent use of AI across teams, uncertainty about where to start, and no clear roadmap for building AI skills that stick. Getting this right requires strong leadership, effective project delivery, modern service management, and structured organisational change — because AI only works when it works for people. As organisations navigate the AI hype, the focus must be on making adoption practical, safe, and aligned to real-world outcomes.

Join Capita, Global Knowledge and PeopleCert for a full day interactive event exploring how organisations are approaching transformation and AI, and how proven methodologies such as ITIL® and PRINCE2® can support successful, measurable transformation.

Engage directly with peers and industry leaders, hear real world experiences of managing transformation and AI, and take part in interactive sessions and workshops where you can explore how these principles can be applied to real transformation challenges. Leave with practical insights, new perspectives and approaches you can take back to your organisation.

What to expect:

• Real world transformation insights: Hear how leading organisations are navigating AI adoption, transformation and the challenges of turning strategy into measurable outcomes.
• Learn from your peers: Engage with senior practitioners and industry leaders, share experiences and discover how others are approaching transformation in an increasingly AI driven world.
• From strategy to execution: Explore what it really takes to move from AI ambition to successful delivery, including leadership, governance, people, culture and operational readiness.
• Building an agile workforce’: discover how organisations are developing a workforce that’s ready for tomorrow, building skills, confidence.
• Interactive transformation workshop: Get involved in a practical, real world scenario, work alongside your peers and explore how proven approaches can help you navigate complex transformation challenges.
• Connect, discuss and network: Continue the conversation over lunch, drinks and canapés, with opportunities to build relationships and exchange ideas with peers and industry experts.

AGENDA

• 10:30 – 11:00: Arrival, Registration, Tea & Coffee
• 11:00 – 11:20: Welcome
• 11:20 – 12:15: Interactive Panel Discussion on Leading Enterprise Transformation in the Age of AI
• 12:15 – 13:15: Networking Lunch
• 13:15 – 14:00: Using proven professional frameworks to Deliver Successful Transformation
• 14:00 – 14:50: Interactive Transformation Workshop on Leading an AI Transformation Programme
• 14:50 – 15:00: Wrap Up & Key Takeaways
• From 15:00: Networking Drinks & Canapés

Spaces are limited for this exclusive in-person session. Whether you're leading a PMO, running service operations, managing organisational transformation or driving change in your organisation, you will hear directly from peers navigating the same AI-driven shift and leave with practical ideas, proven frameworks and real-world guidance you can apply immediately.

Register now to reserve your place.

Registration is free but capacity is limited — early sign-up is recommended.