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IT Service Management Foundation based on ISO/IEC 20000:2018 + exam

This training provides delegates with a good understanding of Quality Management, within the context of ISO/IEC 20000, the International Standard for IT Service Management more commonly known as ISO20000.

This accredited course also prepares delegates for the industry recognised EXIN ISO/IEC 20000 Foundation Certificate.

Delivery Format

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

6 courses found

    • Delivery Format: Virtual Learning
    • Date 25-26 August, 2025 | 8:00 AM to 3:30 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    • Guaranteed  To Run

    £1,295.00

    • Delivery Format: Virtual Learning
    • Date 30-31 October, 2025 | 8:00 AM to 3:30 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    £1,295.00

    • Delivery Format: Virtual Learning
    • Date 23-24 February, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    £1,295.00

    • Delivery Format: Virtual Learning
    • Date 22-23 June, 2026 | 8:00 AM to 4:00 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    £1,295.00

    • Delivery Format: Virtual Learning
    • Date 10-11 August, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    £1,295.00

    • Delivery Format: Virtual Learning
    • Date 21-22 December, 2026 | 8:00 AM to 4:00 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    £1,295.00

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