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ITIL® 4 Practitioner: Deploy Management - Including Exam

  • Course Code ITIL4P-PIC-DM
  • Duration 1 day

Course Delivery

Public Classroom Price

£795.00

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

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Course Overview

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This 1-day ITIL® 4 Practitioner: Deploy Management Practice module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the Deployment Management Practice. It is intended to provide candidates with best practice guidance on how to move new or changed hardware, software, documentation, processes, or any other component to live environments..

The ITIL® 4 Deployment Management Practice module is structured and aligned around the ITIL® framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL® 4 Deployment Management Practice publication.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Course Schedule

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Target Audience

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This practice module is for IT professionals who want to prove and validate their skills in this specific practice area.
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Course Objectives

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  • Understand the key concepts of the practice.
  • Understand the processes of the practice.
  • Understand the roles and competences of the practice.
  • Understand how information and technology support and enable the practice.
  • Understand the role of partners and suppliers in the practice.
  • Understand how the ITIL® capability model can be used to develop the practice.
  • Understand how the ITIL® guiding principles support the practice.
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Course Prerequisites

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  • The candidate must have passed the ITIL® 4 Foundation examination.
Recommended prerequisites:
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Test Certification

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The ITIL® 4 Practitioner: Deploy Management examination will comprise of:

Duration: 30 Minutes
Closed Book: Yes
Format: 20 Questions With 1 Mark Each. No Negative Marking.
Question Type: Standard Classic, Negative, & List
Bloom's Level's: 2 & 3
Pass Mark: 65% Or 13/20
Certification validity : Three (3) years

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Further Information

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ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
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