APMG Change Management Foundation & Practitioner - Including Exams

Our Change Management qualifications are for professionals involved in organizational change, including:

- Current and aspiring Change Managers.
- Project Managers and their teams.
- Professionals regularly involved in change, such as HR, Communications, and Learning Development specialists.
- Managers and decision-makers responsible for leading their teams through change.

By the end of this course, participants will be able to:

• Understand structured approaches to managing organizational change.
• Understand how change impacts individuals, teams, and organizations.
• Identify and engage stakeholders, communicate effectively, and encourage support for change initiatives.
• Assess the impact of change and use appropriate metrics to evaluate its effectiveness.
• Design, deliver, and lead change initiatives built on inclusivity and impact.
• Apply coaching, learning, and conflict management techniques to support successful change.
• Apply change levers to help embed and sustain organizational change.
• Apply change management insights and proven strategies to real-world situations.

Foundation

• Structured approaches you can use to shape a change initiative.
• Understanding the organizational context for change.
• Human responses to change and techniques to help people adapt.
• Sources of resistance to change and ways to work with them effectively.
• Motivation during change and encouraging support for change initiatives.
• Roles of line leaders, sponsors, change managers and change agents.
• Stakeholder identification and engagement.
• Communication principles to support change initiatives.
• Assessing the impact of change across the organization.
• Selecting and using metrics to evaluate change.

Practitioner

• Levers to help embed change and ensure its sustainability.
• Strategies to manage learning and development in support of change.
• A framework for coaching colleagues, including listening and feedback techniques.
• Core insights into handling conflict during periods of change.
• Approaches to facilitate collaborative design of change.
• Practical methods to design change initiatives built on inclusivity and impact.
• Professional change practice.
• Applying change management insights to real-world situations.

• There are no formal prerequisites for the APMG Change Management Foundation course. However, a basic understanding of project management or organizational change is beneficial.
• Candidates must pass the APMG Change Management Foundation examination before attempting the APMG Change Management Practitioner examination.

This course prepares participants for the following APMG International certification exams:

• APMG Change Management Foundation
• APMG Change Management Practitioner

Foundation Exam

• Multiple choice
• Four sections, total of 50 questions
• 25 marks required to pass (out of 50  available) – 50%
• 40 minutes duration
• Closed-book

Practitioner Exam

• Objective testing based on a case study scenario
• 4 questions of 20 marks each
• 40 marks out of 80 required to pass (50%)
• 2.5 hours duration
• Restricted open book - The Effective Change Manager's Handbook may be used in the exam

• None