ITIL® 4 Specialist: Sustainability in Digital & IT - Examen inclus
- Référence ITIL4SDIT
- Durée 3 jour(s)
- Version link.aspx
Modalité pédagogique
Classe inter en présentiel Prix
EUR2,350.00
hors TVA
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Modalité pédagogique
La formation est disponible dans les formats suivants:
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Classe inter à distance
Depuis n'importe quelle salle équipée d'une connexion internet, rejoignez la classe de formation délivrée en inter-entreprises.
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Classe inter en présentiel
Formation délivrée en inter-entreprises. Cette méthode d'apprentissage permet l'interactivité entre le formateur et les participants en classe.
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Intra-entreprise
Cette formation est délivrable en groupe privé, et adaptable selon les besoins de l’entreprise. Nous consulter.
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Résumé
Haut de pageThis 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL®’s Service Value Chain and ITIL® practices.
The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges.
Mis à jour 11 04 2024
Prochaines dates
Haut de pagePublic
Haut de pageThis course is aimed at anyone looking to understand the role that IT and digital enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.
Individuals continuing their journey in
- Service management,
- ITSM managers and aspiring ITSM managers,
- ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery.
Objectifs de la formation
Haut de pageAfter you complete this course you will be able to:
- Understand how to use the ITIL® guiding principles to deliver value by creating sustainable digitally enabled products and services.
- Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
- Obtain a practical grounding in the key principles of sustainability.
- Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.
Programme détaillé
Haut de page- Key concepts of sustainability
- Value, benefits, costs and risks of sustainability
- How digital and IT support sustainability
- Planning sustainability
- Assessing, maintaining and improving sustainability
The successful completion of practical assessments are required prior to taking the ITIL® 4 Specialist: Sustainability in Digital & IT exam. These assessments will be completed during the class.
Pré-requis
Haut de pageCertification
Haut de pageA set of practical assessments are required prior to taking the ITIL® 4 Specialist: Sustainability in Digital & IT exam. These assessments will be completed during this class.
This class comes with an online proctored exam voucher. These will have a validity of 12 months. You will need to schedule your exams within this time frame.
Details about exam:
- 35 questions
- Multiple Choice
- 60 minutes duration
- Closed book
- Four practical assignments
ITIL® 4 Specialist: Sustainability in Digital & IT exam voucher incorporates the corresponding Digital Core Guidance (eBook). The Core Guidance eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished.
Certification: ITIL®ITIL 4 Specialist: Sustainability in Digital & IT
Bon à savoir
Haut de pageITIL® est une marque déposée du groupe PeopleCert. Utilisée sous licence de PeopleCert. Tous droits réservés.
Les participants réalisent un test d'évaluation des connaissances en amont et en aval de la formation pour valider les connaissances acquises pendant la formation.
Un support de cours officiel sera remis.
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