ServiceNow Discovery Fundamentals
- Référence SNDF
- Durée 3 jour(s)
- Langue Anglais
Modalité pédagogique
Classe inter à distance Prix
EUR2,540.00
hors TVA
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Modalité pédagogique
La formation est disponible dans les formats suivants:
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Classe inter à distance
Depuis n'importe quelle salle équipée d'une connexion internet, rejoignez la classe de formation délivrée en inter-entreprises.
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E-Learning
Pour cette formation, il existe aussi un produit d’auto-formation en ligne. Nous consulter.
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Classe inter en présentiel
Formation délivrée en inter-entreprises. Cette méthode d'apprentissage permet l'interactivité entre le formateur et les participants en classe.
Demander cette formation dans un format différent
Résumé
Haut de pageLay the groundwork for mature infrastructure operations management.
ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.
Virtual Learning
This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Prochaines dates
Haut de page-
- Modalité: Classe inter en présentiel
- Date: 09-11 juin, 2025
- Centre: Centre Virtuel FR
- Langue: Anglais
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- Modalité: Classe inter à distance
- Date: 09-11 juin, 2025
- Centre: SITE DISTANT
- Langue: Anglais
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- Modalité: Classe inter en présentiel
- Date: 25-27 juin, 2025
- Centre: Centre Virtuel FR
- Langue: Anglais
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- Modalité: Classe inter à distance
- Date: 25-27 juin, 2025
- Centre: SITE DISTANT
- Langue: Anglais
Public
Haut de pageThe ServiceNow Discovery Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with Discovery. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:
- ServiceNow Implementer
- ServiceNow System Administrator
Objectifs de la formation
Haut de pageA combination of course content and lab work will help attendees learn to:
- Understand the big picture of the ServiceNow Discovery solution
- Configure MID Servers
- Work with Credentials
- Configure Discovery to find
- Linux and Windows Servers
- Network Devices
- Applications
- Extend Discovery with custom
- Horizontal Discovery Patterns
- Application Discovery Patterns
- Learn common troubleshooting techniques
Programme détaillé
Haut de pageModule 1: Overview
Lab 1.1: Discovery and CMDB Tour
Module 2: MID Server
Lab 2.1: MID Server Installation Validation
Module 3: Running Discovery
Lab 3.1: Running Discovery
Module 4: Credentials and Behaviors
Lab 4.1: Windows Discovery
Lab 4.2: Linux Discovery
Lab 4.3: Behaviors
Lab 4.4: Router Discovery
Module 5: Phases, Probes, and Classifications
Lab 5.1: Ports Probes and IP Services
Lab 5.2: Classifications and Trigger Probes
Lab 5.3: CI Identification Troubleshooting
Module 6: Application Mapping
Lab 6.1: Process Classification
Lab 6.2: Process Classification and Identification
Lab 6.3: Application to Application Mapping
Module 7: Asset, CI, and File-based Discovery
Lab 7.1: Asset and CI Relationships
Module 8: Horizontal Discovery Patterns
Lab 8.1: Extend Windows OS – Servers Pattern
Lab 8.2: Extend Linux Server Pattern
Lab 8.3: New SNMP Classifier and Discovery Pattern
Lab 8.4: Remaining Firewall Requirements
Module 9: Application Discovery Patterns
Lab 9.1: Application Discovery Pattern
Lab 9.2: More Mongoose Requirements
Lab 9.3: Troubleshooting the Pattern
Module 10: Configuration Management
Lab 10.1: CMDB Health Properties
Lab 10.2: CMDB Health Dashboard
Lab 10.3: Hardware Configuration Management
Lab 10.4: Application Configuration Management
Pré-requis
Haut de pageIt is recommended that students taking the course have working knowledge and experience of ServiceNow.
- Certified System Administrator preferred
- Completion of ServiceNow CMDB fundamentals is highly recommended
- Scripting in ServiceNow is highly recommended
Certification
Haut de pageAt the end of the course, students will receive a voucher that enables them, if desired, to take the exam to become a ServiceNow® Certified Implementation Specialist in Discovery.
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