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ServiceNow Administration Fundamentals

  • Référence SNSAF
  • Durée d’accès 365 jour(s)

Modalité pédagogique

Modalité pédagogique

La formation est disponible dans les formats suivants:

  • Classe inter à distance

    Depuis n'importe quelle salle équipée d'une connexion internet, rejoignez la classe de formation délivrée en inter-entreprises.

  • E-Learning

    Pour cette formation, il existe aussi un produit d’auto-formation en ligne. Nous consulter.

  • Intra-entreprise

    Cette formation est délivrable en groupe privé, et adaptable selon les besoins de l’entreprise. Nous consulter.

Demander cette formation dans un format différent

ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in timezones throughout the world.

The course offers robust lessons, group discussions, and reviews of real world system administration scenarios. You will also receive your very own sandbox instance for the duration of class to practice lessons learned through a variety of hands-on lab exercises to establish and build upon common concepts and skills.

e-Learning

Interactive self-paced content that provides flexibility in terms of pace, place and time to suit individuals and organisations. These resources also consist of online books, educational podcasts and vodcasts, and video-based learning.

This course is designed to be the introduction-to-intermediate point for those performing ServiceNow System Administration responsibilities within an organization.

Objectifs de la formation

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Upon completion of this course, attendees will be able to:

  • Gain functional awareness of base system applications and modules
  • Configure applications and modules
  • Configure Self-Service
  • Enable productivity
  • Maintain an instance
  • Enhance an instance
  • Package enhancements for testing

Certification

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Certified System Administrator (CSA)

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