Reporting Cisco Contact Center Enterprise
The Reporting Cisco Contact Center Enterprise (CCER) course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. The course explains the nuances of analyzing and troubleshooting in various deployment scenarios: Designed Tier 2/Day 2 Support. The Cisco® Contact Center Enterprise (CCE) solution helps businesses deliver a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time and channels. The course teaches you the business application of the CCE solution providing the framework of interrelationship between both core and optional components required to configure the CCE solution.
8 Cursussen gevonden
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- Methode Virtueel leren
- Datum 19-20 februari, 2026 | 10:00 AM to 6:00 PM
- Locatie Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
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- Methode Klassikale training
- Datum 26-27 maart, 2026 | 9:00 AM to 5:00 PM
- Locatie Nieuwegein (Iepenhoeve 5) (W. Europe )
- Taal: Nederlands
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- Methode Virtueel leren
- Datum 26-27 maart, 2026 | 9:00 AM to 5:00 PM
- Locatie Virtueel-en-klassikaal (W. Europe )
- Taal: Nederlands
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- Methode Virtueel leren
- Datum 23-24 april, 2026 | 9:00 AM to 5:00 PM
- Locatie Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
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- Methode Virtueel leren
- Datum 20-21 augustus, 2026 | 10:00 AM to 6:00 PM
- Locatie Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
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- Methode Klassikale training
- Datum 03-04 september, 2026 | 9:00 AM to 5:00 PM
- Locatie Eindhoven (Evoluon Noord Brabantlaan 1) (W. Europe )
- Taal: Nederlands
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- Methode Virtueel leren
- Datum 03-04 september, 2026 | 9:00 AM to 5:00 PM
- Locatie Virtueel-en-klassikaal (W. Europe )
- Taal: Nederlands
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- Methode Virtueel leren
- Datum 22-23 oktober, 2026 | 9:00 AM to 5:00 PM
- Locatie Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
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