Webinar - Recorded
ITIL 4 Guiding Principles in 30 Minutes
Global Knowledge
- Date: 20 February, 2020
Start
- 17:00 GMT
- 18:00 Central European Time
- 20:00 Qatar Time
Overview
A quick 30 minute look at ITIL 4 Service Value System focusing on the guiding principles – part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization.
In this webinar, you will learn:
- An Introduction to ITIL
- The evolution of ITIL
- The ITIL 4 Service Value System components
- The ITIL 4 Guiding Principles
- A sample application of the Guiding Principles