ITIL® 4 Specialist: Sustainability in Digital & IT - Including Exam
- Course Code ITIL4SDIT
- Duration 3 days
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopThis 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL’s Service Value Chain and ITIL practices.
The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
The ITIL® 4 Specialist: Sustainability in Digital & IT training courses on this page are offered by Global Knowledge UK ATO/Affiliate of AXELOS Limited.
Course Schedule
TopTarget Audience
Top- Individuals continuing their journey in service management
- ITSM managers and aspiring ITSM managers
- ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
Course Content
Top- Structured based on ITIL Continual Improvement model
- Provides practical guidance to support organisations to effectively addres current and future sustainability changes
- Provides practical recommendations and tools for sustainable development in the IT and digital world.
- Demonstrates the use of the ITIL framework as an enabler for the achievement of sustainle goals as part of the overall business objectives.
Course Prerequisites
TopTest Certification
Top- closed book multiple choice question examination.
- In addition, the “ITIL 4 Specialist: Sustainability in Digital & IT” module will also include case study assignments, as part of the assessment process.