Organisational Services

Prepare your organization’s workforce for change

Succeeding in the digital age means transforming the way you do business. Take the guesswork out of change management, workforce development and talent management with our consulting services and training solutions. Leverage our industry-recognized expertise to prepare your workforce for overcoming market challenges. Our approach is pretty simple: we listen first, analyze your organization’s needs and then develop the right solution for optimizing employee and business performance within your industry and market.

Strategize for sustainability. Increase your organization’s lifespan by cultivating best practices for strategic planning, forecasting and leadership development.	Successfully manage change. We provide end-to-end consulting and solution implementation for adapting to market disruptions and innovations.
Grow revenue and expand market share.Launch new products and services faster by training employees in areas like application development, project management and marketing.	Scale up and go global. Learn how to automate, centralize and standardize your processes and products for large-scale deployments.
Increase efficiency and cut costs. Analytics, ITIL®, finance and cloud computing courses empower employees to save you time and money.	Create the ultimate customer experience. Attract and retain more customers with CRM software, service management and sales training.

Skills Framework Employing a skills framework means that organisations can specify what it is that they need people to do so that everyone shares the same definition. The framework can then be used to understand what skills they have and what they need so that they can acquire good people, deploy them into the right roles, assess how well they are performing, assist them to develop their capability, and reward them for what they do. Get started	Upgrades & Migration Education is key to making sure that any upgrade or IT infrastructure change is smoothly introduced, delivers return on investment and is rapidly adopted and embraced by the users. This may be to improve efficiency, competitiveness or to offer a better service to our customers. To do so, we need to change from existing applications and architectures and upgrade systems which can result in disruption to business as usual and resistance from our user communities. Align skills and jobs	Skills Gap Analysis We help you find disparities between employees' knowledge, skills and abilities and existing or future job roles. Discover your skill needs
Learning Path Design Give hiring managers the tools they need to attract and retain top talent with clearly defined pathways for employee promotion and training. Retain top talent	Onboarding Ensure your new employees adapt to corporate culture and contribute faster by working with our experts to design an effective orientation experience. Get employees contributing faster	Technology and Service Provider Enablement Technology and service providers need to shift to a business outcome-based approach to customer engagement. Our business services and sales enablement programs provide the skills and technical solutions to make it happen. Transform strategically

Skills Framework

Employing a skills framework means that organisations can specify what it is that they need people to do so that everyone shares the same definition.

The framework can then be used to understand what skills they have and what they need so that they can acquire good people, deploy them into the right roles, assess how well they are performing, assist them to develop their capability, and reward them for what they do.

Get started

Upgrades & Migration

Education is key to making sure that any upgrade or IT infrastructure change is smoothly introduced, delivers return on investment and is rapidly adopted and embraced by the users. This may be to improve efficiency, competitiveness or to offer a better service to our customers. To do so, we need to change from existing applications and architectures and upgrade systems which can result in disruption to business as usual and resistance from our user communities.

Align skills and jobs

Skills Gap Analysis

We help you find disparities between employees' knowledge, skills and abilities and existing or future job roles. Discover your skill needs

Learning Path Design

Give hiring managers the tools they need to attract and retain top talent with clearly defined pathways for employee promotion and training.

Retain top talent

Onboarding

Ensure your new employees adapt to corporate culture and contribute faster by working with our experts to design an effective orientation experience.

Get employees contributing faster

Technology and Service Provider Enablement

Technology and service providers need to shift to a business outcome-based approach to customer engagement. Our business services and sales enablement programs provide the skills and technical solutions to make it happen.

Transform strategically

Our consultants will work with you to provide just the right blend of assistance and support to help you achieve your business goals – we can provide as much or as little as you need to help you to manage your talent effectively.

About your Privacy

We process your data for purposes such as delivering content or advertisements and measuring the delivery of such content or advertisements to extract insights about our website. We may share this information with our partners. Cookies set by Global Knowledge are labelled “first party”; you may exercise your preferences in relation to first party cookies by toggling the switch for each first party cookie category below. The remaining cookies are third party cookies; you may exercise your preferences in relation to each purpose by toggling the relevant switch below or by vendor by clicking “List of IAB Vendors.” These choices will be signaled globally to other websites participating in the Transparency and Consent Framework.
Privacy Statement

Necessary Cookies

These are cookies that are required for the Global Knowledge website to function and cannot be switched off in our systems. They include, for example, cookies that enable you to use a shopping cart or log into the booking area of our website.

Analytics Cookies

Analytics cookies are an optional but important part of our website's functionality. They help us to understand how you interact with our site by collecting and reporting information anonymously. The data collected by analytics cookies is used to improve the website's performance and enhance the user experience. It is important to note that these cookies do not collect any personal information that can be used to identify you.

Preferences Cookies

These are optional and you can turn them off and on. Please only use 2 to 3 lines of text here and if needed link to a page with more cookie info in Intro.

Performance Cookies

These cookies allow us to recognise and count the number of visitors to our website, traffic sources and to see how website visitors move around the website when they are using it. This helps us to improve the way the website works and improve your website experience. All information these cookies collect is aggregated and therefore anonymous.

Topics

Technology Providers