Dynamics 365 for Customer Service Functional Associate

Microsoft Certified: Dynamics 365 for Customer Service Functional Associate

Microsoft Dynamics 365 for Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.

How to become Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate?

Optional prerequisites:

Microsoft Certified Dynamics 365 Fundamentals

Recommended Training Courses:

Required Exams	Training Courses
M-MB200	Microsoft Power Platform + Dynamics 365 Core Certification Bootcamp Microsoft Power Platform + Dynamics 365 Core
M-MB230	Dynamics 365 for Customer Service (MB-230T01)

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