Google Workspace Administration

New and existing Google Workspace administrators

• You will create and configure a new Google Workspace account with a primary domain and explore options for provisioning.
• You will learn how to manage your users and become familiar with organizational structures and core services such as Gmail and Calendar.
• You will learn how to configure these services to meet your own needs for different parts of the organization.
• You will be introduced to Google's best practices to protect your users and data
• You will examine user and application security and become familiar with the Single Sign-On (SSO) options available for your organization.
• You will be able to use the tools provided to identify security events and risks and mitigate problems that may arise.
• You will configure email compliance and implement measures to protect your organization from spam, spoofing, phishing, and malware attacks.
• You will also become familiar with the various mail routing options available.
• Finally, you will learn Google’s best practices for deploying Google Workspace into your organization

The course includes presentations, demonstrations, and hands-on labs.

Module 1: Introduction to Google Workspace

• Create a Google Workspace account and navigate the admin console.
• Describe the key properties of the Google Workspace directory.
• Explain provisioning options for users, groups, and calendar resources in Google Workspace.
• Undertake common user management tasks.
• Explain how an organizational structure is used in Google Workspace to simplify user and service management.
• Describe the types of admin roles available in Google Workspace.

Module 2: Managing Google Workspace

• Configure Google Workspace services for different parts of the organization.
• Configure settings for Google Workspace core services such as Gmail, Calendar, Drive, and Docs.
• Explain the mobile device management options available in Google Workspace.
• Describe Google Vault, and explain how to use it to retain, search, and export your organization's data.
• Run and interpret administrative reports.
• Explain the basics of multi-domain management within Google Workspace.

Module 3: Google Workspace Security

• Configure Google Workspace's user protection settings, such as password policies and recovery.
• Implement 2-step verification in your organization.
• Describe the SSO options available in Google Workspace.
• Integrate cloud-based applications with Google Workspace.
• Integrate LDAP-compliant applications using Secure LDAP.
• Configure trusted applications for your organization.
• Configure access to trusted applications to prevent malicious attacks.
• Use the security center to identify, triage, and take action on security and privacy issues.

Module 4: Google Workspace Mail Management

• Explain the Domain Name System (DNS), and be able to identify the common record types.
• Implement Google Workspace's email security measures, and explain the purpose of each.
• Configure Google Workspace to protect users from spam, phishing, and malware attacks.
• Implement email compliance features provided by Google Workspace.
• Describe common Google Workspace email routing options.

Module 5: Planning Your Google Workspace Deployment

• Describe Google's three-phase deployment methodology.
• Describe how to provision domains, users, groups, and other objects in Google Workspace.
• Describe mail delivery types, and explain how routing should be configured during each deployment phase.
• Explain migration options, and make recommendations based on organizational needs.
• Describe how to migrate mail, calendar, and contacts data from a legacy platform to Google Workspace.
• Explain coexistence challenges encountered during a Google Workspace deployment, and recommend best practices, in particular around calendar coexistence.
• Describe the value of Change Management and the importance of the Change Manager.