ITIL® 4 Specialist: Acquiring & Managing Cloud Services - Incluido el examen
- Código del Curso ITIL4AMC
- Duración 3 días
Otros Métodos de Impartición
Método de Impartición
Este curso está disponible en los siguientes formatos:
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Cerrado
Cerrado
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Clase de calendario
Aprendizaje tradicional en el aula
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Aprendizaje Virtual
Aprendizaje virtual
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Temario
Parte superiorThis 3-day ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.
It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
The ITIL® 4 Specialist: Acquiring & Managing Cloud Services training courses on this page are offered by Global Knowledge UK ATO/Affiliate of AXELOS Limited.
Calendario
Parte superiorDirigido a
Parte superior- Individuals continuing their journey in service management
- ITSM managers and aspiring ITSM managers
- ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
Contenido
Parte superior- Structured aroud the ITIL Customer Journey
- Practical guidance to help organizations navigate steps of their cloud services journey
- Provides vendor-agnostic best practice guidance that is not tailored to specific vendors and tools
- Demonstates how ITIL supports a clear and practical integration between cloud technology, cloud acquisition and broader business strategy and functions.
Certificación de Prueba
Parte superior- closed book multiple choice question examination.
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