ITIL® 4 Specialist Business Relationship Management - Incluido el examen
This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the Business Relationship Management practice. It is intendedto provide candidates with best practice guidance from the strategic as well as day-to-dayperspectives on how to apply in practice concepts such as stakeholders analysis and managementof requirements, BRM roles and responsibilities, models and techniques, and service relationships.In addition, the ITIL Maturity Model is introduced as a tool to help candidates assess and measurethe organization’s capabilities in service management and identify actions on improvementopportunities to develop BRM capabilities.
This 3-day ITIL 4 Business Relationship Management module is structured and aligned around the ITILframework and the ITIL Practice Guides. The examination is intended to assess whether thecandidate can demonstrate sufficient understanding and application of the concepts covered in theITIL 4 Business Relationship Management publication including key elements of the ITIL 4framework such as the ITIL Service Value Chain model and how it is used with the ITIL practices tocreate value.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
The ITIL® 4 Specialist: Business Relationship Management training courses on this page are offered by Global Knowledge UK ATO/Affiliate of AXELOS Limited.
9 Cursos encontrados
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- Método de Impartición Aprendizaje Virtual
- Fecha 09-11 febrero, 2026 | 10:30 AM to 6:00 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Inglés
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- Método de Impartición Aprendizaje Virtual
- Fecha 13-15 abril, 2026 | 9:00 AM to 5:00 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Español
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- Método de Impartición Aprendizaje Virtual
- Fecha 27-29 abril, 2026 | 9:00 AM to 4:30 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Inglés
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- Método de Impartición Aprendizaje Virtual
- Fecha 22-24 junio, 2026 | 10:30 AM to 6:00 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Inglés
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- Método de Impartición Aprendizaje Virtual
- Fecha 10-12 agosto, 2026 | 9:00 AM to 5:00 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Español
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- Método de Impartición Aprendizaje Virtual
- Fecha 10-12 agosto, 2026 | 9:00 AM to 4:30 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Inglés
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- Método de Impartición Aprendizaje Virtual
- Fecha 12-14 octubre, 2026 | 10:30 AM to 6:00 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Inglés
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- Método de Impartición Aprendizaje Virtual
- Fecha 07-09 diciembre, 2026 | 9:00 AM to 5:00 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Español
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- Método de Impartición Aprendizaje Virtual
- Fecha 07-09 diciembre, 2026 | 9:00 AM to 4:30 PM
- Lugar Aula Virtual (W. Europe )
- Idioma: Inglés
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