DevOps Fundamentals DASA + examen

Professionals die betrokken zijn bij IT-ontwikkelingen, IT-operations of IT-servicemanagement

Professionals die te maken hebben met DevOps en continuous delivery, zoals: DevOps engineers, Product owners, Integration specialisten, Operations managers, Incident & Changemanagers, System administrators, Network administrators, Businessmanagers, Automation architecten en Enterprise architecten

 

Na afloop van de cursus zijn de cursisten bekend met de volgende aspecten van DevOps:

• Explain the drivers responsible for the emergence of DevOps.
• Define and discuss the key concepts and principles of DevOps.
• List and explain the business benefits of DevOps and continuous delivery.
• Know how teams can translate DevOps principles into tangible practices.
• Learn about modern operations in a DevOps context.
• Explain the concepts of test automation, infrastructure automation, and build and deployment automation.
• Describe how DevOps relates to Lean and Agile methodologies.
• Get insight into the various organizational DevOps models
• Identify how Cloud and Delivery pipeline automation optimize and accelerate the ways of working.
• Discuss the critical success factors for DevOps transformation.
  

In de training komen de volgende onderwerpen aan de orde:

DevOps Evolution

• Explain the Wall of Confusion between Dev and Ops?
• List and discuss the various problems that IT organizations face due to Wall of Confusion.
• Discuss the brief history of DevOps movement since its germination
• Explain how DevOps helps foster a culture of high-performance IT.
• Business Benefits of DevOps
• Why companies need to radically rethink their IT strategy considering the digital world?
• List and discuss the various reasons of adopting DevOps.
• List the example statistics to better understand how DevOps practices impact IT and organizational performance.
• Discuss the role of Antifragility in the DevOps world.

DASA DevOps Principles

• Explain briefly the six DASA DevOps principles.
• List and discuss the various characteristics of each DASA principle.

Goals and Measurement

• Discuss the role of values, goals, metrics, and compliance for an effective governance.
• What is the importance of setting clear goals basis the vision in the successful adoption of DevOps?
• How to create a vision based on DASA principles and set clear goals?
• What is Survivorship Bias?
• Explain the need of taking required actions based on measurements to improve?
• What are Performance Metrics and Performance Predictors? How these differ from one another?
• List the top practices correlated to Performance Metrics to make improvements.

From Roles to T-shape DevOps Profiles

• Explain the meaning of “No Role Silo in a DevOps Team.”
• What is T-shape?
• DASA DevOps Competence Model
• What is DASA DevOps Competence Model?
• Discuss the DASA DevOps Skill Areas.
• Discuss the DASA DevOps Knowledge Areas.
• Explain the importance of DASA DevOps Competence QuickscanTM.
• Introduce the various DASA DevOps certifications.

Culture and Behavior

• What is culture?
• Explain DevOps Culture.
• List and discuss the typical cultural aspects of a DevOps team.
• How to grow a culture?
• What context to provide to facilitate growth areas for teams?
• Discuss “Ron Westrum: The Three Typologies of Organizational Culture.”
• What is behavior?
• List the various elements of a DevOps culture.

Explain team building and collaboration

• What is a team?
• What is Visual Management.
• Explain the role of collaboration as a success factor of a team.
• List the various example team activities for effective collaboration.
• Explain continuous improvement and problem-solving.
• What is Kaizen?
• Explain structured problem-solving.
• Explain courage and experimentation.
• Discuss the role of “Courage to Act” as a key behaviour of a DevOps team.
• Explain courage and experimentation.
• Why courageous behavior requires safety?
• Explain the role of experimentation meetups as key tool of courage.
• Explain leadership and feedback.
• Discuss leadership in a DevOps Environment.
• Explain the differences between Mission Command and Central Command of leadership.
• What are the various barriers of effective collaboration
• Explain the style leadership requires.
• How to build a DevOps culture?

Organizational Models

• Why change the organization?
• Explain the need to move from Project to Product.
• Why taking DevOps “Literally” is not at all a solution?
• Explain the practical approach to the organizational model.
• Discuss the differences between DevOps Business System and Platform Teams.

Team Autonomy

• What is autonomy of teams?
• List and discuss the various criteria for autonomous teams.
• Discuss Daniel’s Pink aspects of motivation.

DevOps at Scale

• Why is scaling inevitable?
• How to mitigate scale?
• List the various scaling models/frameworks.

ITSM

• What is the difference between products and services?
• List and discuss the various types of work.
• Discuss ITIL4.
• How DevOps relates to ITSM processes?

Lean

• Explain Lean.
• Discuss Lean principles.
• List and discuss the various types of waste? (TIMWOODS)
• Discuss different facts about waste.
• What is Value Stream Mapping (VSM)?
• How to improve the flow of work?
• Explain Lean Startup.
• What is a Minimal Viable Product (MVP)?
• Explain the role of including the MVP in an Agile process.

Agile

• How are traditional organizations different from Agile organizations?
• What is Agile?
• Explain the Agile focus on satisfying the customers’ needs.
• Discuss Agile Manifesto.
• How is Agile an umbrella for several methods and frameworks?
• What is Scrum and Scrum Framework?
• List and discuss some advantages of working Agile.

Architecture

• What is the ultimate aim of IT architecture?
• Explain the importance of building qualities.
• Relate Complexity and Quality.
• Discuss Conway’s Law and Organizations’ Architecture.
• What are Smaller Services?
• Exapin Microservices Architecture (MSA).
• Why is MSA a faster, cheaper, better approach to software development?
• List and discuss the common characteristics of MSA.
• What is the need to move from legacy to smaller services?

Continuous Delivery and Automation

• Define Continuous Delivery.
• How is Continuous Delivery different from Continuous Integration and Continuous Deployment?
• Discuss the various benefits of automating Continuous Delivery.
• Explain “Cycle Time Reduction” as the primary goal of Continuous Delivery.
• List and discuss the various Continuous Delivery base principles and focus topics.
• Discuss “Continuous Delivery Implies: Software has to Flow.”
• Explain automated build, automated test, automated deployment, and automated provisioning.
• Discuss the importance of having everything as code.
• How automation changes the focus towards engineering tasks?
• Explain the role of Continuous Delivery in enabling DevOps team performance.
• Explain the different types of feedback.
• Explain the importance of failing fast in a smart way.
• Summarize the automation approach to Continuous Delivery.

Modern Infrastructure and Cloud

• Discuss the emergence of Cloud Computing.
• List and discuss the National Institute of Standardization (NIST) Cloud Principles.
• Explain the different types of Cloud services.
• What are the services DevOps Business System teams require?
• What is Continuous Delivery for Platform Products and Teams?
• Why do DevOps organizations adopt Cloud principles?
• Discuss DevOps Platform teams as a “Cloud” service provider.
• What are the different types of Clouds to operate?
• Explain the concept of pets and cattle in the context of software development.
• What is Desired State Configuration to automate environments?
• Explain automated provisioning with mutable and immutable infrastructure.

Operations

• Discuss the modern ways of doing Operations.
• Discuss monitoring at multiple levels.
• How to optimize monitoring for DevOps?
• Explain logging with stakeholders and usage examples.

The Next Steps

• Where to start?
• Map the context.
• Assemble the team.
• Train the team.
• Do the DASA Competence Scan.
• Focus on the cultural elements.
• Improve the flow of work.

Tips voor het examen

Voorbeeldexamen

 

• Bekendheid met agile, scrum, lean en ITSM is een pre

 

Het examen is inclusief. U krijgt aan het einde van de training een voucher waarrmee u het examen op elke gewenste tijd kunt maken, mits u een camera in uw laptop heeft. Het is een zgn web-proctored examen.

Examenspecs:

• Gesloten boek
• Web-Based
• 40 multiple choice vragen
• Passing Score: 65%
• Examenduur: 60 minuten

• DASADEV-P, DASA DevOps Enable & Scale
• DASADEV-PO, DASA DevOps Product Owner
• DASADEV-C, DASA DevOps Coach
• LITF, Lean IT Foundation
• SCRUM-M, Scrum Master
• SCRUM-PO, Scrum Product Owner

Voor vervolgstudie wordt het volgende aanbevolen:

• CF100E - Adviesvaardigheden
• DASADEV-C - Certified DASA DevOps Coach (exam included)
• DASADEV-P - Certified DASA DevOps Professional: Enable & Scale + examen
• DASADEV-PO - Certified DASA DevOps Product Owner (exam included)