ITIL® 4 Specialist: Sustainability in Digital & IT - Incluido el examen
- Código del Curso ITIL4SDIT
- Duración 3 días
Otros Métodos de Impartición
Método de Impartición
Este curso está disponible en los siguientes formatos:
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Cerrado
Cerrado
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Clase de calendario
Aprendizaje tradicional en el aula
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Aprendizaje Virtual
Aprendizaje virtual
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Temario
Parte superiorThis 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL’s Service Value Chain and ITIL practices.
The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
The ITIL® 4 Specialist: Sustainability in Digital & IT training courses on this page are offered by Global Knowledge UK ATO/Affiliate of AXELOS Limited.
Calendario
Parte superiorDirigido a
Parte superior- Individuals continuing their journey in service management
- ITSM managers and aspiring ITSM managers
- ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
Contenido
Parte superior- Structured based on ITIL Continual Improvement model
- Provides practical guidance to support organisations to effectively addres current and future sustainability changes
- Provides practical recommendations and tools for sustainable development in the IT and digital world.
- Demonstrates the use of the ITIL framework as an enabler for the achievement of sustainle goals as part of the overall business objectives.
Pre-requisitos
Parte superiorCertificación de Prueba
Parte superior- closed book multiple choice question examination.
- In addition, the “ITIL 4 Specialist: Sustainability in Digital & IT” module will also include case study assignments, as part of the assessment process.
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