Recursos formativos ITIL4

ITIL4 – A Personal View

Find out why Global Knowledge Global Product Director Barry Corless thinks ITIL4 is 4 years overdue and his other thoughts on ITIL4 in this blog.

ITIL4 FAQs

Get the answers to questions such as Why do we need ITIL4? & I am an ITIL v3 Expert, where do I begin in ITIL4? in our ITIL4 FAQs

ITIL 4: The Changes, What’s New and How it Impacts You

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services.  The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.  This webinar will cover what’s new, what has been retained and what has been consigned to the trash can of history.  Barry will also discuss your transition to the new principles from both an operating model and educational viewpoint.

ITIL 4 Foundation Bridge

This course provides those IT leaders, practitioners and support staff who already hold the ITIL v3 foundation certificate with a quick and easy way to upgrade to the ITIL4 foundation.  Students will get an understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

Global Knowledge is the Number 1 Provider of Certified ITIL Training Globally

Get training on ITIL4 with the number global provider of ITIL training as comfirmed by  AXELOS, the certification body over ITIL.

Why Do You Need ITIL 4