ITIL® 4 Drive Stakeholder Value Skip to main Content

ITIL® 4 Specialist: Drive Stakeholder Value - Including Exam

This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 Foundation qualification with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts. The course is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines.

This course includes a web proctored exam.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Delivery Format

  • Class Connect HD

    Connect to a class in HD

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

6 courses found

    • Delivery Format: Virtual Learning
    • Date 08-10 January, 2025
    • Location: Virtual
    • Language: French

    eur2,195.00

    • Delivery Format: Virtual Learning
    • Date 04-06 February, 2025
    • Location: Virtual
    • Language: Dutch

    eur2,195.00

    • Delivery Format: Public Classroom
    • Date 17-19 March, 2025
    • Location: 1-Mechelen (Battelsesteenweg 455-B)

    eur2,195.00

    • Delivery Format: Virtual Learning
    • Date 17-19 March, 2025
    • Location: Virtual

    eur2,195.00

    • Delivery Format: Virtual Learning
    • Date 24-26 March, 2025
    • Location: Virtual
    • Language: French

    eur2,195.00

    • Delivery Format: Virtual Learning
    • Date 08-10 September, 2025
    • Location: Virtual
    • Language: French

    eur2,195.00

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