ITIL® (Version 5) Service - Including Exam
This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, responsiveness, and improved customer satisfaction.
The courseware and exam are currently only available in English.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 4/2026
22 courses found
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- Delivery Format: Public Classroom
- Date 20-22 July, 2026 | 9:00 AM to 5:00 PM
- Location: 1-Mechelen (Battelsesteenweg 455-B) (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date 20-22 July, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date 12-14 August, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: Dutch
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- Delivery Format: Virtual Learning
- Date 14-16 September, 2026 | 10:00 AM to 6:00 PM
- Location: Virtual (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date 05-07 October, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: French
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- Delivery Format: Public Classroom
- Date 09-11 November, 2026 | 9:00 AM to 5:00 PM
- Location: 1-Mechelen (Battelsesteenweg 455-B) (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date 09-11 November, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date 14-16 December, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: Dutch
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- Delivery Format: Virtual Learning
- Date 11-13 January, 2027 | 10:00 AM to 6:00 PM
- Location: Virtual (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date 08-10 February, 2027 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: French
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