Omnissa Horizon® 8: Troubleshooting
- Course Code OMHTB
- Duration 3 days
- Version 8
Course Delivery
Jump to:
Course Delivery
This course is available in the following formats:
-
Company Event
Event at company
-
Public Classroom
Traditional Classroom Learning
-
Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopMaster real world Horizon 8 problem solving with Omnissa certified instruction
Delivered by an Omnissa Certified Instructor, the Horizon 8: Troubleshooting course provides common Horizon infrastructure troubleshooting scenarios, focusing on developing problem-solving skills and ensuring solutions are effective and free of side effects in real-world environments.
Virtual Learning
This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Course Schedule
Top-
- Delivery Format: Virtual Learning
- Date: 27-29 October, 2025 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: English
-
- Delivery Format: Virtual Learning
- Date: 10-12 November, 2025 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: Dutch
-
- Delivery Format: Virtual Learning
- Date: 17-19 November, 2025 | 9:30 AM to 5:30 PM
- Location: Virtual (W. Europe )
- Language: French
-
- Delivery Format: Virtual Learning
- Date: 24-26 November, 2025 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: English
-
- Delivery Format: Virtual Learning
- Date: 01-03 December, 2025 | 9:30 AM to 5:30 PM
- Location: Virtual (W. Europe )
- Language: French
-
- Delivery Format: Virtual Learning
- Date: 08-10 December, 2025 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: Dutch
Target Audience
TopIntermediate to advanced practitioners that support Horizon 8 environments.
Course Objectives
Top- Develop a structured approach to troubleshooting.
- Resolve common issues that occur in a Horizon environment.
- Discuss Horizon Connection Server advanced configurations.
- Interpret Horizon Connection Server logs.
- Identify Unified Access Gateway configuration and certificate problems.
- Describe BLAST configuration verification using logs and settings.
- Describe how Horizon connections work and how to troubleshoot issues.
- Describe the use of TLS/ SSL certificates in Horizon and list troubleshooting steps for common problems.
- Describe Cloud Pod Architecture troubleshooting scenarios.
- Learn about the command line tools available.
- Learn the importance of optimizing Windows for use in Horizon and learn what should be optimized to improve system performance and reliability.
- Discuss how to troubleshoot problems related to instant clone VMs.
- Identify steps that you can follow to solve problems related to Horizon Client.
- Discuss troubleshooting steps applicable to device redirection in HorizonTroubleshoot redirection common problems.
Course Content
Top1 Course introduction
- Introductions and course logistics
- Course objectives
2 Review of Omnissa Horizon
- Review Horizon 8 architecture
3 Introduction to troubleshooting
- How to troubleshoot
- Troubleshooting resources
4 Horizon infrastructure troubleshooting
- Horizon Connection Server general troubleshooting
- Active Directory Lightweight Directory Service replication
- Working with Horizon Connection Server logs
5 Unified Access Gateway troubleshooting
- Unified Access Gateway deployment errors
- Monitor the Unified Access Gateway
- Troubleshoot a Unified Access Gateway Certificate
- Tools for troubleshooting connections on the Unified Access Gateway
- Troubleshooting the Unified Access Gateway
6 Blast configuration verification
- How to verify the current Blast configuration
7 Blast optimization
- Blast optimization overview
- Optimizing Blast for Wide Area Networks
- Work from home and home office to cloud
- Optimizing for quality
8 Horizon connections troubleshooting
- Understanding Horizon connections
- Horizon connections load balancing
- Troubleshooting Horizon connections
- Key ports and protocols
- Black screen
9 TLS certificate troubleshooting
- Horizon 8 TLS certificates
- Troubleshooting TLS certificates in Horizon 8
10 Cloud Pod architecture troubleshooting
- Cloud Pod architecture troubleshooting
11 Command line tools
- About the command line tools and how to use them
- Backing up and restoring Horizon 8 databases
12 Troubleshooting machines and desktops
- Help Desk tool deep dive
- Troubleshooting machines and desktops
- Troubleshooting Linux desktops
13 Optimizing Windows desktops and servers
- Why optimize a Windows image?
- Windows OS optimization tool for Horizon
- Using automation to build optimized Windows images
14 Troubleshooting instant clones
- Troubleshooting instant clones
15 Troubleshooting Horizon Client
- Horizon Client for Windows
- Horizon Client for Linux
- Horizon Client for Mac
- Horizon Web Client (HTML Access)
16 Troubleshooting device redirection
- Device redirection
- Nested RDSH redirection
Course Prerequisites
TopRecommended:
- A working knowledge of Omnissa Horizon infrastructure
- A background in End-User Computing
- Completed Horizon Deploy and Manage course
Technical requirements
- Bring a full-size laptop.
- A secondary device is recommended for reading and lab materials, which are only delivered electronically.
- Please ensure you have the US keyboard mapping added to your devices.
