Exam: NetApp Hardware Support Engineer Professional (NCHSE) (NS0-094)
- Price: eur233.00
- Code: NS0-094
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Description
TopPass the NetApp Certified Support Engineer ONTAP Professional exam to stay ahead of the technology curve. Those that achieve this certification have validation of their skills in NetApp® solutions and technology, including on-site and remote support, general troubleshooting and root cause isolation, hardware replacement, documentation, node configuration, and software and firmware upgrades.
The exam tests a candidate’s ability to perform on-site and remote support, general troubleshooting and root cause isolation, hardware replacement, documentation, node configuration, and software and firmware upgrades in NetApp® solutions and technology.
Objectives
TopCandidate should be able to do these tasks:
- On-site and remote support
- General troubleshooting
- Root cause isolation
- Hardware replacement
- Documentation
- Node configuration
- Software and firmware upgrades
Content
TopDomain 1. ONTAP OS
- Disk or aggregate concepts
- Volume concepts
- ONTAP networking concepts
- How ONTAP interacts with external components
- ONTAP logging mechanisms
- Supported ONTAP protocols
Domain 2. Troubleshooting NetApp hardware and software
- How to collect and analyze information
- How to troubleshoot data access problems
- How to analyze performance
Domain 3. NetApp hardware
- FRUs in a NetApp system
- The hardware replacement process
- Storage hardware technology
- Compute technology
Domain 4. NetApp cloud data services
- Components of cloud data services
- Components of a hybrid cloud solution
Domain 5. Data protection
- Data protection concepts
- Data protection operations
Domain 6. Active IQ
- How to use Active IQ
Pre-requisites
TopCandidates should have at least six to 12 months of experience.
Consider completing the following NetApp Associate Accreditation exams:
- NetApp Cloud Native Associate
- NetApp Hybrid Cloud Associate