UD120 - Universal Discovery Essentials (version 202305)

This course is intended for Business Administrators

On completion of this course,you should be able to:

• Identify the evolution of the Configuration Management System (CMS) from the Configuration Management Database (CMDB),the need for CMS,and working of CMS.
• Define the concept of Universal Discovery (UD) and be able to identify its applications and types. • Identify the architecture and deployment process of UD,and the installation and setup of the data flow probe and its log files. • Define the concepts of discovery adapters,discovery jobs,discovery scripts,and other discovery resources. • Use CMS UI and Admin UI for discovery activities. • Design and build agentless and agent based discoveries,and use inventory scanners. • Work with the Software Library Viewer and various inventory tools. • Use the application recognition process and discovery rules. • Use the Discovery Troubleshooter. • Get an introduction to Automated Service Modeling. • Use UD to support UCMDB integrations. • Perform application dependency mapping discovery and inventory discovery. • Use the zone-based discovery method and discovery activities.

Highlights:

• Introduce federation and leveraging of actionable information in the context of Discovery operations and management
• Universal Discovery functions,features,and components
• UD Adapter Management

To be successful in this course,you should have the following prerequisites or knowledge:

• General knowledge of IT operations,familiarity with business services and service management
• Familiarity with the ITIL V3 Foundations subject area and the Configuration Management System
• (CMS) in particular
• Background in network or enterprise application administration and knowledge of enterprise architectures in a production IT infrastructure
• Working knowledge of websites and browsers
• Familiarity with testing concepts